The Communication Specialist for the Communications and Public Relations team takes a leadership role in advising, developing, executing, and enforcing the communications policy, ensuring compliance with all legal regulations and managing complex communication areas to uphold policy objectives. Responsibilities include evaluating communication strategies, preparing reports, monitoring performance metrics, and staying informed on the latest communication trends to enhance effectiveness.

This role coordinates and prioritizes work assignments for internal officers and external consultants, develops strategies to improve information service quality and efficiency, and maintains effective communication with stakeholders and other government departments. Additionally, the Communication Specialist oversees publishing, content writing, maintaining media platforms and websites, gathering and distributing information, and coordinating departmental information sharing needs. They also create and maintain an internal information portal and contribute to the digitalization transition and monitors social media to gauge public sentiment and provides advice on effective communication with different groups.

In crisis situations, the Communication Specialist, along with the Crisis Management Team, coordinates government communication efforts, ensuring consistent and accurate information distribution by monitoring media and social media to address misinformation and provide reliable information to the public.